The traditional top-down, command-and-control approach to organizational communication is giving way to a more dynamic form of communication that is characterized by __________, which involves a give-and-take exchange of information.
A) redundant communications
B) upward communication
C) organizational conversations
D) communication apprehension
E) gossip

Question

Quizplus · Accepted Answer

The term "organizational conversations" accurately describes the more dynamic form of communication that involves a give-and-take exchange of information, as mentioned in the question. Redundant communications and communication apprehension are not necessarily characteristics of this new communication style, while upward communication refers specifically to communication from lower-level employees to higher-level managers and does not fully capture the breadth of the changes happening in organizational communication. Gossip, while a type of communication, is generally not viewed as a positive or effective form of organizational communication.

The Traditional Top-Down, Command-And-Control Approach to Organizational Communication Is Giving