Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small, six-member production team. Malcolm is looking forward to the extensive cross-training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-As part of his management training in team building, Malcolm is learning about the different styles of handling conflict. To be an effective team member when conflict arises, Malcolm should:
A) use the dominating style when an issue is more important to others than to himself.
B) use the accommodating style when a disruption would be costly.
C) use the compromising style when maintaining harmony is especially important.
D) use the collaborating style in all instances of conflict.
E) vary his style of handling conflict to fit the specific situation.

Question

Quizplus · Accepted Answer

To be an effective team member when conflict arises, Malcolm should vary his style of handling conflict to fit the specific situation. There is not one style that is effective in all instances of conflict. Depending on the situation, it may be appropriate to use the accommodating style, compromising style, collaborating style, or dominating style. Therefore, it is important for Malcolm to learn and practice all styles of conflict resolution to be an effective team member.

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