-In the accompanying figure, the Salesforce Service Cloud is a social CRM application available as a(n) ____.
A) Infrastructure as a Service
B) Software as a Service
C) Freemium service
D) Platform as a Service

Question

-In the accompanying figure, the Salesforce Service Cloud is a social CRM application available as a(n) ____.
A) Infrastructure as a Service 
B) Software as a Service 
C) Freemium service 
D) Platform as a Service

Quizplus · Accepted Answer

Salesforce Service Cloud is a software as a service (SaaS) application. SaaS is a cloud computing model in which software is licensed on a subscription basis and hosted by the provider.

-In the Accompanying Figure, the Salesforce Service Cloud Is a Social