Total quality management tends to be most successful when it enriches jobs and improves employee motivation.

Question

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Total quality management (TQM) focuses on improving quality and customer satisfaction through the involvement of all employees in the organization. This often leads to better communication, teamwork, and job enrichment, which can improve employee motivation and engagement. As a result, TQM is more likely to be successful when it enhances job satisfaction and creates a positive work environment.

Total Quality Management Tends to Be Most Successful When It