Mistletoe Corporation has a detailed set of organizational goals and a management information system that delivers timely and accurate information. Mistletoe still has control problems, however, because its managers refuse to act on the information they receive. Mistletoe's control process has flaws in which of the following areas?
A) Its performance standards
B) Its management information systems
C) Its ability to take corrective action when necessary
D) Its measurement systems
E) None of these

Question

Quizplus · Accepted Answer

The control process involves setting performance standards, establishing measurement systems, comparing actual performance to the standards, and taking corrective action when necessary. In this scenario, Mistletoe has established goals and a management information system that delivers accurate information, indicating that their performance standards and measurement systems are likely functioning properly. The issue lies in the managers' ability to take corrective action when necessary, indicating a flaw in Mistletoe's ability to implement necessary changes and take corrective action.

Mistletoe Corporation Has a Detailed Set of Organizational Goals and a Management