Sue Kim is trying to decide which shoes to order for the next season. She has examined the sales reports and walked the sales floor. She thinks she understands what customers will prefer, but is not certain. She asks her staff at the next meeting since they are more in touch with customers. She is using which contingency for employee involvement in decision making?
A) decision structure
B) source of decision knowledge
C) decision commitment
D) risk of conflict
E) cross-pollination

Question

Quizplus · Accepted Answer

Sue Kim is involving her staff because they have more direct knowledge about customer preferences, which relates to the source of decision knowledge contingency.

Sue Kim Is Trying to Decide Which Shoes to Order