Organizational members experience surprise when they find that old scripts and schemata no longer work.

Name: Organizational members experience surprise when they find that old scripts and schemata no longer work.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Organizational members may experience surprise when old scripts and schemata, which are mental frameworks for understanding and responding to situations, become ineffective due to changes in the environment or organizational context.

Organizational Members Experience Surprise When They Find That Old Scripts