Although she is in the middle of a messy divorce, Janis still presents a very calm and caring manner while dealing with customer complaints as the director of customer services for a large department store. Janis' behavior while at work is an expression of her:

Question

Quizplus · Accepted Answer

Persona is the social face that one presents to the world, often in contrast to one's true nature. In this case, Janis' calm and caring manner while dealing with customer complaints is her persona, which she presents despite her personal difficulties.

Although She Is in the Middle of a Messy Divorce