A director of personnel for an insurance company is thinking about hiring a particular individual for a sales position. Before doing so, the director will probably compare this individual's score on a personality test to the test scores of other successful agents by using:

Question

Quizplus · Accepted Answer

The director will likely use information from group norms to compare the individual's personality test score to those of other successful agents, as this provides a benchmark for evaluating potential success in the role.

A Director of Personnel for an Insurance Company Is Thinking