A national retailer of electronic products, TV, stereos, PCs, printers, and accessories, as well as music and videos, has committed itself to a CRM strategy to help differentiate itself from its major competitors. What can this retailer do to support its employees in their effort to build and sustain customer relationships?

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The Answer of A national retailer of electronic products, TV, stereos, PCs, printers, and accessories, as well as music and videos, has committed itself to a CRM strategy to help differentiate itself from its major competitors. What can this retailer do to support its employees in their effort to build and sustain customer relationships?

A National Retailer of Electronic Products, TV, Stereos, PCs, Printers