What term did Merton coin to describe focusing on rules and regulations to the point of undermining an organization's goals?

Name: What term did Merton coin to describe focusing on rules and regulations to the point of undermining an organization's goals?
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Merton coined the term "bureaucratic ritualism" to describe the phenomenon where adherence to rules and regulations becomes more important than the actual goals of the organization, leading to inefficiency.

What Term Did Merton Coin to Describe Focusing on Rules