Deming summarized his philosophy of quality and management in what he called _____.
A) steps to total quality.
B) a system of profound knowledge.
C) absolutes of quality management.
D) basic elements of improvement.

Question

Quizplus · Accepted Answer

Deming believed that successful management required understanding of four interrelated parts: appreciation of a system, knowledge of variation, theory of knowledge, and psychology. He called this collection of knowledge a "system of profound knowledge."

Deming Summarized His Philosophy of Quality and Management in What