In poka-yoke, customer errors in preparation arise when customers fail to remember steps in the process or to follow instructions.
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Q7: The roof of the House of Quality
Q8: Competitive evaluation links QFD to a company's
Q9: Process plan and quality control charts translate
Q10: Technical features are the translation of the
Q11: Mass customization refers to providing personalized, custom-designed
Q13: In the House of Quality, the symbol
Q14: Most of the QFD activities represented by
Q15: Cycle time is an important metric for
Q16: The final step in building the House
Q17: A major disadvantage of QFD is the
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