_____ is a methodology used to ensure that customers' requirements are met throughout the product design process and in the design and operation of production systems.
A) BCG analysis
B) Concept engineering
C) Quality function deployment
D) Total quality

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a methodology used to ensure that customers' requirements are met throughout the product design process and in the design and operation of production systems. QFD translates customer needs into specific design requirements, and then guides the design and production teams in meeting those requirements. BCG analysis is a tool for assessing the performance of a company's products or business units, while concept engineering is a process for creating new product ideas. Total quality is a broader philosophy of continuous improvement and customer focus that can encompass QFD but also includes other methodologies and approaches.

_____ Is a Methodology Used to Ensure That Customers' Requirements