Two major types of benchmarking are:
A) quantifiable and nonquantifiable.
B) competitive and generic.
C) discrete and continuous.
D) historical and progressive.

Question

Quizplus · Accepted Answer

Competitive benchmarking involves comparing an organization's performance with direct competitors, while generic benchmarking involves comparing an organization's practices with those of other industries or organizations that are not direct competitors. The other options do not accurately describe the types of benchmarking.

Two Major Types of Benchmarking Are