Which of the following terms refer to meeting customer needs rather than simply trying to conform to specifications?
A) Policy deployment
B) Fitness for use
C) Least cost benefit
D) Benchmarking

Question

Quizplus · Accepted Answer

Fitness for use refers to meeting the specific needs and requirements of the customer, rather than just meeting a set of specifications. Policy deployment is a management approach for deploying and executing strategies. Least cost benefit is a decision-making approach that focuses on cost minimization. Benchmarking is a process of comparing performance against industry standards or best practices.

Which of the Following Terms Refer to Meeting Customer Needs