As per the net promoter score, scores of 7 and 8 are usually associated with _____.
A) passives
B) promoters
C) detractors
D) dissatisfiers

Name: As per the net promoter score, scores of 7 and 8 are usually associated with _____. A) passives B) promoters C) detractors D) dissatisfiers
Brand: Quizplus
Rating: 4.7 (40 reviews)

Question

Quizplus · Accepted Answer

Scores of 7 and 8 are typically associated with "passives" in the Net Promoter Score (NPS) system. Passives are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.

As Per the Net Promoter Score, Scores of 7 and 8