With respect to the steps in team processes, list Juran's three parts of the problem diagnosis step.
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Q64: What are quality circles?
Q65: _ teams are typically intraorganizational.
A) Leadership
B) Natural
Q66: _ mentor and develop Green Belts.
A) Quality
Q67: What is a "type 3 error?"
A) Solving
Q68: Compare steering committees and quality improvement teams.
Q70: Successful _ are often promoted to black
Q71: What is the significance of a cross-functional
Q72: List the common types of teams.
Q73: A(n) _ is an explicit, written document
Q74: The sociotechnical systems approach has been prevalent
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