In the context of organizational learning, _____ are policies, practices, or actions that prevent people involved in a group activity from being embarrassed or threatened, and, at the same time, prevent people from learning how to reduce the causes of embarrassment or threat.
A) culture traps
B) defensive routines
C) comfort zones
D) embedded rituals

Question

Quizplus · Accepted Answer

Defensive routines are actions or behaviors that individuals or groups adopt to protect themselves from embarrassment and threat. However, these routines hinder organizational learning because they prevent individuals from addressing the root causes of the problems that lead to embarrassment or threat.

In the Context of Organizational Learning, _____ Are Policies, Practices