When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____.

Question

When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____.​

Quizplus · Accepted Answer

When Carlos engages with customers to understand trends and changing preferences, he is acting as an entrepreneur. This role involves seeking new opportunities for the business and adapting to market changes, which is consistent with gathering customer insights to inform business strategy.

When Carlos, the Manager of a Coffee Shop, Speaks to Customers