The first step in the control process is to
A) establish standards.
B) determine the jobs to be performed.
C) determine what the organization needs to do.
D) measure performance.
E) define the problem.

Question

Quizplus · Accepted Answer

The first step in the control process is to establish standards. This provides a benchmark against which actual performance can be compared. Without standards, it is difficult to determine whether the organization is achieving its goals or not.

The First Step in the Control Process Is to