Burton Kinzel, vice-president of personnel at QVJ Corporation, sat down at the bargaining table across from the leader of the union, Vladmir Ramonovitch. Burton's expertise in the managerial role Mintzberg called ________ was about to be tested.

Question

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Kinzel's role at the bargaining table requires him to negotiate with the union leader. Therefore, his expertise in the managerial role of negotiator is being tested.

Burton Kinzel, Vice-President of Personnel at QVJ Corporation, Sat Down