Which of the following is an advantage of customer departmentalization?
A) Employees will make more money and have more job security.
B) Top managers can easily see how the production process is working.
C) Greater expertise can be developed when specialists of one function work together.
D) Top managers can determine when resources need to be changed because of increasing demand in a particular geographic area.
E) The business benefits from efficiencies and customers get better service.

Question

Quizplus · Accepted Answer

Customer departmentalization allows for specialization and focus on specific customer needs, leading to increased efficiency and better service for customers.

Which of the Following Is an Advantage of Customer Departmentalization