In order to ensure standardization, at McDonald's most lower-level decisions must be approved by upper management. Which of the following terms applies to this strategy?
A) Centralized organization
B) Decentralized organization
C) Functional authority
D) Responsibility
E) Wide span of control

Question

Quizplus · Accepted Answer

A centralized organization is characterized by decision-making authority concentrated at the top levels of the organization. Lower-level decisions must be approved by upper management, which ensures standardization across the organization. This is the strategy used by McDonald's, which allows for consistency in products and services offered at all locations.

In Order to Ensure Standardization, at McDonald's Most Lower-Level Decisions