ISO 9000 standards allow firms to demonstrate that they follow documented procedures for all of the following except
A) fixing product defects.
B) re-engineering.
C) testing products.
D) training workers.
E) keeping records.

Question

Quizplus · Accepted Answer

ISO 9000 standards focus on quality management and ensuring that a company follows documented procedures for all aspects of their operations, including fixing product defects, testing products, training workers, and keeping records. However, ISO 9000 standards do not specifically address re-engineering, so B is the correct answer.

ISO 9000 Standards Allow Firms to Demonstrate That They Follow