Which of the following illustrates the concept of emotional labor?

Question

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Emotional labor refers to the effort put into managing one's emotions or displaying certain emotions as part of one's job. In this case, the receptionist would be trying to manage their emotions and display a professional demeanor by forcing a smile with a rude client, which illustrates the concept of emotional labor. Option A may involve some level of emotional management, but it is not specific enough to be a clear example of emotional labor. Option B is simply an indication of job satisfaction and not related to emotional labor. Option C involves an emotional outburst rather than emotional labor.

Which of the Following Illustrates the Concept of Emotional Labor