Which of the following is an example of a nonprogrammed decision?
A) Determining how products will be arranged on the shelves of a supermarket.
B) Deciding how to handle customer complaints and product returns.
C) Identifying and selecting a new supplier of raw materials.
D) Evaluating the performance of a job applicant on a job sample test.
E) Writing an e-mail requesting one's boss for a few days off.

Question

Quizplus · Accepted Answer

Nonprogrammed decisions are unique and unstructured decisions that require a custom solution. Identifying and selecting a new supplier of raw materials is an example of a nonprogrammed decision. The other options involve routine and structured decisions that can be made using standard procedures or rules.

Which of the Following Is an Example of a Nonprogrammed