According to Barnard, to enhance the probability of acceptance of authority, communication channels should be ________.
A) formal
B) informal
C) lateral
D) customized
E) culturally-fair

Question

Quizplus · Accepted Answer

According to Barnard, formal communication channels are necessary to establish authority and legitimacy. They provide a clear and consistent flow of information, which helps to avoid misunderstandings and promotes acceptance of authority. Informal channels, on the other hand, can undermine authority and lead to confusion and conflict. Lateral channels and customized channels may be useful in some contexts, but they are not essential for establishing authority. Cultural-fairness is also important in communication, but it is not directly related to the acceptance of authority.

According to Barnard, to Enhance the Probability of Acceptance of Authority