The sales manager of a company finds that the personnel in the human resources department are a continual source of conflict because they are inflexible and resist proposed changes. As a result of this, the manager ignores their views when he has to make changes. This strategy could be appropriate when ________.

Question

Quizplus · Accepted Answer

Ignoring the views of the HR department can be appropriate when the potential conflict will not limit organizational goal attainment. However, if the planned change is critical, has strategic impacts on the employees, or a win-win solution is essential, ignoring the views of the HR department may have negative consequences. It is also not advisable to ignore the views of a powerful and crucial department like HR, as it may lead to resentment and resistance to change.

The Sales Manager of a Company Finds That the Personnel