Walt Biggs is general manager at a plumbing contractor. He is currently working on designing the procedures and policies the company will use as it schedules its employees on customer projects. Which of the following managerial functions is Walt undertaking?

Question

Quizplus · Accepted Answer

Walt is designing procedures and policies, which is a key component of the planning function of management. Planning involves setting goals, developing strategies and tactics to achieve those goals, and outlining the resources and actions needed to implement those strategies and tactics. By designing the procedures and policies for scheduling employees on customer projects, Walt is engaging in the planning function of management.

Walt Biggs Is General Manager at a Plumbing Contractor