John is a new supervisor concerned with having effective communications with his employees and wants to try to minimalize the barriers that get in the way of understanding. When communicating with them, John should be aware of ________ barriers.
A) macro
B) neutral
C) general
D) micro
E) situational

Question

Quizplus · Accepted Answer

Micro barriers refer to individual factors such as language, perception, and emotion that may interfere with effective communication. Situational barriers refer to obstacles that arise due to the circumstances or environment in which communication is taking place. As a supervisor, John must be aware of both types of barriers to effectively communicate with his employees.

John Is a New Supervisor Concerned with Having Effective Communications