The Pattersons bought their TV from a store with a thirty-day return policy, and the Stevensons bought the same TV from a different store with a policy that "All Sales Are Final!" Based on what the text reports about cognitive dissonance, which family is more likely to be satisfied with their TV?

Question

Quizplus · Accepted Answer

The Stevensons are more likely to be satisfied due to cognitive dissonance reduction, as they cannot return the TV and are more likely to convince themselves they made the right choice.

The Pattersons Bought Their TV from a Store with a Thirty-Day