Negative emotions that come from failed search processes are referred to as search _____.
A) dissonance
B) regret
C) error
D) overload
E) inertia

Question

Quizplus · Accepted Answer

Search regret refers to the negative emotions that consumers feel after purchasing a product that they perceive as inferior to another alternative that was available during the search process. Option A (dissonance) refers to the discomfort or psychological tension that arises from conflicting attitudes or behaviors, option C (error) refers to mistakes made during the search process, option D (overload) refers to the feeling of being overwhelmed with too much information, and option E (inertia) refers to the tendency to remain stuck in a habit or a decision due to a lack of motivation or difficulty making a change.

Negative Emotions That Come from Failed Search Processes Are Referred