A consumer with low satisfaction exhibits much more noticeable and persistent behavior than does an angry consumer.

Name: A consumer with low satisfaction exhibits much more noticeable and persistent behavior than does an angry consumer.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

An angry consumer is more likely to exhibit noticeable and persistent behavior, such as complaints or negative word-of-mouth, compared to a consumer with low satisfaction, who might simply reduce or cease purchases without further actions.

A Consumer with Low Satisfaction Exhibits Much More Noticeable and Persistent