Negative Disconfirmation Leads to Consumer Satisfaction by Disconfirming Negative Expectations
Negative disconfirmation leads to consumer satisfaction by disconfirming negative expectations associated with the product.
Correct Answer:
Verified
Q6: A refrigerator is an example of a
Q11: Durable goods are goods that are consumed
Q14: Authenticity means something (including an experience)is real,genuine,and
Q18: Meaning transference begins with culture.
Q19: Consumer satisfaction is a mild,positive emotional state
Q20: The process through which cultural meaning is
Q21: Self-perception theory states that consumers are motivated
Q34: Consumer satisfaction is a pre-consumption phenomenon.
Q37: Nondurable goods are consumed over a long
Q40: Emotions influence consumer behavior only after the
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents