When Lori moved into a new house,the phone company was supposed to provide her a phone connection in a month's time.However,a hurricane struck on the day the serviceman was supposed to hook it up.Lori did not get the connection until after several months because of the devastation wrecked by the hurricane.Lori was not mad as she realized that neither did the phone company regulate the weather nor the extent of the destruction caused by the hurricane.Which of the following elements in the attribution theory corresponds best with Lori's realization?
A) Authority
B) Stability
C) Consistency
D) Control
E) Locus

Question

Quizplus · Accepted Answer

Lori's realization that the phone company had no control over the hurricane and the extent of its destruction corresponds with the element of control in the attribution theory. Control refers to the extent to which individuals or organizations are seen to be responsible for causing an event or outcome. In this case, Lori recognized that the phone company did not have control over the situation and thus was not responsible for the delay in her phone connection.

When Lori Moved into a New House,the Phone Company Was