Carla was unhappy with her haircut.The next time she wanted a haircut,she went to a different hairstylist who Carla thought was more competent than her previous stylist.From a consumer behavior perspective,which of the following terms best describe Carla's behavior?
A) Infiltrating
B) Hoarding
C) Shilling
D) Switching
E) Referencing
Correct Answer:
Verified
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