Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?
A) Controlling
B) Leading
C) Organizing
D) Planning
E) Delegating

Question

Quizplus · Accepted Answer

Planning involves identifying goals for future organizational performance and deciding on the actions and resources necessary to achieve those goals. This is the function that Robert is performing in the given scenario.

Robert, a Top-Level Manager at an Advertising Agency, Spends a Significant