According to MANAGER'S SHOPTALK in chapter 12,all of the following can make a good interview go bad EXCEPT

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Making eye contact is a positive behavior in an interview, as it shows interest and confidence. Talking too much, failing to effectively close, stretching the truth, and making a fashion statement can all have negative impacts on the interview, but not making eye contact is not one of them.

According to MANAGER'S SHOPTALK in Chapter 12,all of the Following