Question 1

Which of the following theories focuses on employee learning of desired work behaviors?

Accepted Answer

The answer of Which of the following theories focuses on...

Question 2

Which theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behavior?

Accepted Answer

The theory that proposes motivation is determined not only by rewards and punishments but also by observations of others' behaviors and one's beliefs and thoughts is Social Learning Theory. This theory suggests that individuals learn through observation, modeling, and imitation of others, and that their beliefs, values, and attitudes influence their behavior. This theory has been applied to many areas of management, including employee motivation, leadership, and organizational change.

Question 3

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Accepted Answer

Empowerment is the delegation of power or authority to subordinates in an organization. It involves giving employees the freedom, skills, resources, and support they need to make decisions and take actions that benefit the organization. By empowering employees, organizations can create a more engaged, motivated, and productive workforce.

Question 4

Which motivation theory proposes that needs must be satisfied in sequence?

Accepted Answer

The hierarchy of needs theory proposes that needs must be satisfied in sequence, starting from physiological needs at the bottom, followed by safety needs, belongingness and love needs, esteem needs, and finally self-actualization needs at the top.

Question 5

Jeff and Rob have a difficult time getting along at work.Most days,Jeff spends a lot of time cracking jokes and goofing off,while Rob constantly nags him and tells him to act like a grownup.On days when Jeff is more reserved,Rob does not nag him,hoping that this will result in improved behavior down the road.This is an example of which form of behavior modification?

Accepted Answer

The answer of Jeff and Rob have a difficult time...

Question 6

Carla's subordinates view her as a great manager.Not only does she get the job done,but she organizes the workplace in such a way that employees experience a sense of meaningfulness,connection,and growth.This is an example of employee:

Accepted Answer

Carla's ability to organize the workplace in a way that makes employees feel a sense of meaningfulness, connection, and growth indicates high levels of employee engagement. This means that employees are invested in their work and feel connected to their workplace and coworkers, leading to higher levels of performance and job satisfaction.

Question 7

Yolanda recently learned that Sue,who works in the same position as she and has been with the company for the same amount of time,earns about ten percent more than she does.As a result,Yolanda feels that she should not work as hard,so she starts coming in late and taking more days off.This is an example of which method for reducing perceived equity?

Accepted Answer

Changing work effort is the method Yolanda is using to reduce her perception of inequity. She feels that since she is not being compensated fairly, she does not need to put in the same level of effort as Sue.

Question 8

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well.This is an example of:

Accepted Answer

This is an example of vicarious learning, where new hires learn by observing others' behavior and the consequences of that behavior (rewards for doing the job well).

Question 9

_________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

Accepted Answer

Vicarious learning, also known as observational learning or social learning, occurs when individuals learn by observing the behavior and consequences of others. This type of learning is based on the idea that people can learn from the experiences of others, without necessarily experiencing a situation themselves. When an individual sees someone else perform a behavior and get rewarded for it, they are more likely to imitate that behavior in the future.

Question 10

________ is an individual's belief about his or her abilities to successfully accomplish a specific task or outcome.

Accepted Answer

Self-efficacy is an individual's belief in his or her abilities to successfully accomplish a specific task or outcome. It is an important factor in determining one's motivation and behavior towards achieving a goal. Self-control refers to an individual's ability to manage their own impulses and emotions. Self-reinforcement is the use of positive reinforcement to motivate oneself towards a goal. Autonomy refers to an individual's ability to make decisions and take actions independently. Delegation is the process of assigning tasks and responsibilities to others.

Question 11

Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by:

Accepted Answer

Sally's motivation comes from within, based on the satisfaction and fulfillment she gains from her work. This aligns with intrinsic rewards, which refer to internal motivators such as personal satisfaction, accomplishment, and growth, rather than external factors like pay or benefits.

Question 12

Highroller Casinos provides good salaries and benefits,including bonuses of up to 25 percent of annual salaries.However,the company has been criticized for not establishing an achievement or recognition program for its employees.Which of the following best describes the company in terms of the two-factor theory?

Accepted Answer

The company provides good salaries and benefits, including bonuses, which are considered hygiene factors that prevent dissatisfaction among employees. However, the lack of an achievement or recognition program is seen as an inadequate motivator, as it does not contribute to job satisfaction or motivation. Therefore, the company can be described as having good hygiene factors but inadequate motivators, according to the two-factor theory.

Question 13

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited.He was responsible for 232 workers and had a span of control of eight lower level managers.Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The hygiene factors,or dissatifiers,that Donovan can influence include all of the following EXCEPT

Accepted Answer

All of the listed factors (salary and wages, supervision relationships, working conditions, and company policies) can be considered hygiene factors, or dissatisfiers, that can impact employee motivation and job satisfaction. Therefore, the correct answer is E - all of the listed options are hygiene factors that Donovan can influence to increase performance and productivity.

Question 14

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Accepted Answer

Feeling unappreciated is a major factor in employee dissatisfaction and disengagement, leading to high turnover rates. While other factors such as salary, company culture and relationships with colleagues and bosses can also contribute, studies have consistently shown that feeling valued and recognized for their contributions is crucial for employees to be happy and engaged in their work.

Question 15

Samuel,a sales associate at an electronics store,learns that his base pay is higher than any other sales associate in the store.He justifies his higher salary to the idea that he must be a top sales associate,generating more revenue than anyone else.This example demonstrates which method for reducing perceived inequity?

Accepted Answer

This situation demonstrates changing perceptions by justifying the higher salary as a result of being a top sales associate, rather than an unfair advantage or special treatment. By altering his perception of the situation, Samuel is able to reduce his perceived inequity.

Question 16

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited.He was responsible for 232 workers and had a span of control of eight lower level managers.Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance,and one of his production supervisors feels that she is underpaid.Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

The answer of Scenario - Donovan Zorn
Donovan Zorn was a...

Question 17

Ricky is a manager at InfoServices,where she rewards the top sales employee every month by giving him or her a high-definition TV or PC.This is an example of what employee motivation program?

Accepted Answer

This is an example of a lifestyle award, where employees are rewarded with non-monetary prizes that improve their quality of life or enhance their personal interests. In this case, the high-definition TV or PC would be considered a lifestyle award.

Question 18

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited.He was responsible for 232 workers and had a span of control of eight lower level managers.Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-One of Donovan's best employees has a driving need to be able to attain a high standard of success,to master complex tasks,and to surpass others.Donovan recognizes these acquired needs as defined as

Accepted Answer

The answer of Scenario - Donovan Zorn
Donovan Zorn was a...

Question 19

Scenario - Donovan Zorn
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited.He was responsible for 232 workers and had a span of control of eight lower level managers.Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-The motivator factors,or satisfiers,that Donovan can change and influence include all of the following EXCEPT

Accepted Answer

Salary is a hygiene factor in Herzberg's Two-Factor Theory of motivation, meaning it is necessary for basic satisfaction and not a source of motivation. Therefore, it cannot be changed and influenced as a motivator factor. However, recognition, growth opportunities, and achievement are all motivator factors that can be used by Donovan to increase performance and productivity.

Question 20

____________________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Accepted Answer

The answer of ____________________ refers to the forces either within...

Quiz 16: Motivating Employees

Which of the following theories focuses on employee learning of desired work behaviors?

Which theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behavior?

___________ is power sharing,or the delegation of power or authority to subordinates in an organization.

Which motivation theory proposes that needs must be satisfied in sequence?

Carla's subordinates view her as a great manager.Not only does she get the job done,but she organizes the workplace in such a way that employees experience a sense of meaningfulness,connection,and growth.This is an example of employee:

At Rightway Industries,new hires spend a significant portion of their first week of training just walking around the factory,observing other workers and watching them get rewarded for doing their jobs well.This is an example of:

_________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

________ is an individual's belief about his or her abilities to successfully accomplish a specific task or outcome.

Sally enjoys her job as a teacher,not because of the pay or benefits,but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by:

A recent study from the U.S.Department of Labor shows that the top reason that people leave their jobs is because they:

Ricky is a manager at InfoServices,where she rewards the top sales employee every month by giving him or her a high-definition TV or PC.This is an example of what employee motivation program?

____________________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.