Mistletoe Corporation has a detailed set of organizational goals and management information system that delivers timely and accurate information. Mistletoe still has control problems, however, because its managers refuse to act on the information they receive. Mistletoe's control process has flaws in which of the following areas?
A) Its performance standards
B) Its management information systems
C) Its ability to take corrective action when necessary
D) Its measurement systems
E) None of these

Question

Quizplus · Accepted Answer

The control process includes the following steps: establishing standards, measuring performance, comparing performance to standards, and taking corrective action when necessary. In this scenario, Mistletoe Corporation has established performance standards and has a management information system to deliver timely and accurate information. However, the managers are not taking corrective action despite receiving the information. Therefore, there is a flaw in the control process's ability to take corrective action when necessary.

Mistletoe Corporation Has a Detailed Set of Organizational Goals and Management