To manage service capacity,service firms must turn down some prospective customers if they do not have the capacity to meet demands.

Name: To manage service capacity,service firms must turn down some prospective customers if they do not have the capacity to meet demands.
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Question

Quizplus · Accepted Answer

This is true, service firms need to carefully manage their capacity and may have to turn down customers if they cannot meet demand without sacrificing quality or efficiency.

To Manage Service Capacity,service Firms Must Turn Down Some Prospective