Managers at Durkmunder, a firm in West Feenistan, want to make their company a global leader in business process outsourcing (BPO). What should the Durkmunder managers look for as they decide where to locate their BPO facilities?
A) large, undeveloped plots of land for greenfield projects
B) plentiful natural resources
C) many uneducated workers who are highly trainable
D) an abundance of well-educated English speakers

Question

Quizplus · Accepted Answer

India carved out a competitive advantage in business process outsourcing (BPO), not only because of low-cost labor but also because of an abundance of well-educated, English-speaking young people.

Managers at Durkmunder, a Firm in West Feenistan, Want to Make