________ refers to the degree to which decision making is concentrated at the top of the organization.
A) Specialization
B) Formalization
C) Naturalization
D) Centralization

Question

Quizplus · Accepted Answer

Centralization refers to the degree to which decision making is concentrated at the top of the organization. Centralized decision making often correlates with slow response time and reduced customer satisfaction.

________ Refers to the Degree to Which Decision Making Is