Mona sets up a business consulting firm in which the employees are motivated because they find their work interesting and creative. She carefully hires workers who fit well with their assigned tasks. Also, she clearly defines the results expected of each worker, but allows the workers to determine the means to these results. Which of the following best describes Mona's business?
A) a firm that relies on high input controls to tap into intrinsic motivation
B) a firm that relies on high input controls to tap into extrinsic motivation
C) a firm that relies on high output controls to tap into intrinsic motivation
D) a firm that relies on high output controls to tap into extrinsic motivation

Question

Quizplus · Accepted Answer

Mona has set up a firm that relies on high output controls to tap into intrinsic motivation. Output controls seek to guide employee behavior by defining expected results (outputs) but leave the means to those results open to individual employees. Intrinsic motivation is driven by the employee's interest in and the meaning of the work itself.

Mona Sets Up a Business Consulting Firm in Which the Employees