When Ronaldo shopped for his new flat-screen television, he was surprised at the cost differences between some of the models. When he asked the salesperson for help, the salesperson assured him that the lower-end models could display the same high-definition channels as the more expensive ones. Because he was on a tight budget, Ronaldo took the salesperson's advice and bought a cheaper model. Only when he got his TV home did Ronaldo realize that he needed to purchase an expensive converter box to actually receive HD channels. Which of the following statements is true about this scenario?
A)The salesperson engaged in deception by lying.
B)The salesperson engaged in deception by falsification.
C)The salesperson engaged in deception by omission.
D)The salesperson engaged in deception by misleading.

Question

Quizplus · Accepted Answer

The salesperson engaged in deception by omission because they failed to provide Ronaldo with the information about the need for a converter box to receive HD channels. They did not lie or falsify information, but their omission of important information was misleading.

When Ronaldo Shopped for His New Flat-Screen Television, He Was