Solved

Match Each of the Following Terms to Its Definition

Question 37

Matching

Match each of the following terms to its definition:

Premises:

Responses:

social media director

responds to phone or e-mail requests and resolves problems

technical writer

creates the look and feel for a website and makes it easy to navigate

helpdesk analyst

provides feedback to a website's customers

interface designer

creates systems documentation for end users

customer interaction technician

responsible for managing a company's strategy on sites such as Facebook and Twitter

Premises:

social media director

technical writer

helpdesk analyst

interface designer

customer interaction technician

Responses:

responds to phone or e-mail requests and resolves problems

creates the look and feel for a website and makes it easy to navigate

provides feedback to a website's customers

creates systems documentation for end users

responsible for managing a company's strategy on sites such as Facebook and Twitter

Correct Answer:

Premises:

Responses:

social media director

technical writer

helpdesk analyst

interface designer

customer interaction technician

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