In most industries, only minor costs of producing a product or service are incurred within operations, so production/operations does not have great value as a competitive weapon in a company's overall strategy.

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In many industries, production/operations can have significant costs that impact a company's overall competitiveness. Improvements in production efficiency, quality, and speed can greatly enhance a company's competitive position. Therefore, production/operations can be a valuable competitive weapon in a company's overall strategy.

In Most Industries, Only Minor Costs of Producing a Product