The first step in the controlling function of management is to
A) take corrective actions.
B) restrict the number of breaks employees take.
C) evaluate expense reports.
D) establish performance standards.
E) measure individual and organizational performance.

Question

Quizplus · Accepted Answer

The first step in the controlling function of management is to establish performance standards. This involves setting targets for individual and organizational performance, which will serve as the basis for measuring progress and identifying areas of improvement. Only once standards have been established can corrective actions be taken, expenses evaluated, and performance measured. Restricting breaks may be a component of performance standards, but it is not the first step in the controlling function.

The First Step in the Controlling Function of Management Is