________ specify the low-level detailed actions that must be taken by specific employees.
A) Procedures
B) Processes
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

Procedures are specific instructions that outline the detailed actions that should be taken by employees to complete a task or activity. They provide a step-by-step guide on how to perform a particular task or activity, and are often used to ensure consistency and efficiency in work processes. Processes, on the other hand, refer to a series of related tasks or steps designed to achieve a particular outcome, but do not necessarily include the low-level detailed actions that employees need to take.

________ Specify the Low-Level Detailed Actions That Must Be Taken